0800 CODEMARK (0800 2633 6275)

Technical Support & Maintenance


We constantly invest in staff training to keep abreast of advanced technologies and product offerings. Regular staff meetings ensure that company policies and customer concerns are conveyed to all members in an effort to provide consistent sales and technical support.

We only distribute and support products from leading global manufacturers who are aligned with our corporate standards and codes of practice.

Sales Code of Practice

Sales are only conducted by technically competent and experienced sales engineers who consider those factors associated with each installation’s specific requirements.

On-site appraisals and consultation on solutions are encouraged to ensure adequate information is considered when advising customers and making recommendations.

The highest level of integrity and confidentiality are standard requirements. A professional approach is applied to every enquiry.

Service Code of Practice

Operator training is provided with each new installation and we encourage regular training programs to ensure procedures are correctly followed. Specialist maintenance and technical support is provided to all customers, irrespective of size or location. Service contracts are available and offer additional benefits.

Technical support is available 24/7/365

All repairs carry workmanship and spares warranties in accordance with our corporate policies and conditions. We offer 24/7/365 telephone support followed by site visits if necessary.